Service Department

Certified Service Management and Technicians

Continuing education is extremely important to our management and our service staff. Our staff is certified Mercury Premier Service Dealer

and attends yearly updates in all facets of marine technology including Mercruiser, Mercury outboards, Honda outboards, OMC, Volvo-Penta stern drives, Sealand Vacuflush Technologies, Ocean Options Air Conditioning Systems, Spader Service Management and Mercury University's Exceeding Customer Expectations programs.

We are looking for that elusive 00.1%...
Mercury Mercruiser

At Shep Brown's we work very hard to more than meet our customer's needs. With a Customer Satisfaction Index of 99.9% from Mercury Marine, you can rest assured that you're dealing with one of the best marinas in the nation. As a matter of fact, you'll Volvo Penta

discover that this award winning boat dealership is highly rated by all our boat manufacturers as well. While other marinas only dream about a 99.9% CSI index for customer satisfaction, we won't be satisfied. From our dedicated and knowledable sales staff, to our highly trained & certified technicians, and our helpful and responsive parts department, the goal is always 100% Customer Satisfaction! That's why we all keep working together for that 00.1%. It's the way boating should be!

You can contact our service department by email at service@shepbrowns.com